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Legal

Subprocessors

Last updated: 4 November 2026

Current subprocessors

PortKnot uses the following subprocessors to provide the service. This list is incorporated into the DPA. We give at least 30 days' notice before adding a new subprocessor or materially changing its role.

SubprocessorPurposeDataLocation / safeguard
Cloudflare, Inc.Hosting, Workers, D1, R2, KV, rate limiting, Workers AI, email routingAccount, leads, communications, technical logs, backupsGlobal; SCCs / UK Addendum, DPF where certified
Resend, Inc.Email delivery, inbound replies, domain and webhook managementSender and recipient email, message content, delivery events, encrypted API keyUnited States; SCCs / UK Addendum, DPF where certified
OpenAIAI drafting and reply classificationProduct context, selected lead fields, email and reply textUnited States; EU data residency available; SCCs / UK Addendum; API data not used for training by default
Lemon Squeezy, Inc.Merchant of record, checkout, subscriptions, tax and receiptsName, email, billing identifiers, plan and payment statusUnited States; SCCs / UK Addendum, DPF where certified
ApifyPublic website crawling and lead discoveryPublic URLs and extracted public business dataEU / United States; SCCs / UK Addendum

Optional services are enabled only when configured by the customer: Postmark (email delivery; currently hidden), Slack (operational alerts), and Cloudflare Access (admin SSO). They appear here when active and are covered by the same safeguards.

Not subprocessors by default

Your own Resend account, DNS provider, email provider and cloud storage are your own services, not PortKnot subprocessors. PortKnot does not control their terms, retention or security.

Changes and objections

We publish changes on this page and notify workspace owners by email where required. You may object on reasonable data-protection grounds by emailing hello@portknot.com within 30 days. If we cannot resolve the objection, you may terminate the affected service and receive a pro-rata refund of prepaid fees.

Contact: hello@portknot.com.

This page is a standard commercial document for PortKnot. For a signed DPA, security questionnaire, or a data protection request, email hello@portknot.com.

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Questions? hello@portknot.com

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