Acceptable Use Policy

Last updated: 25 October 2026

This policy applies to every workspace, lead, draft, send and crawl.

Prohibited conduct

• Unsolicited bulk email, purchased lists, or contacting people who have opted out.
• Evading suppression, unsubscribe, complaint, or reply handling.
• Illegal, deceptive, harassing, discriminatory, or malicious content.
• Phishing, malware, spoofing, or forged sender identity.
• Scraping non-public data, bypassing access controls, or violating website terms.
• Abusing providers, probes, load tests, or attempts to access another tenant’s data.

Email and data responsibility

You must have a lawful basis to contact each lead and must honor opt-outs promptly. Only approved drafts may be sent; PortKnot does not auto-approve or auto-generate.

Enforcement

We may pause sending, disable connections, or suspend accounts that violate this policy, with notice where appropriate.

Placeholders must be completed and this document reviewed by a qualified lawyer before launch. This is not legal advice.